Banking Insights

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Blog: Banks prioritize technology to deliver during coronavirus crisis

At a time when human-to-human contact presents a risk, automation is seeming less like a disruption.

Blog: SMB is BIG business

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

Case Study: Automatia- ATM Pooling Model Evolves to Serve Consumers in New and Innovative Ways

Operating as Finland’s largest interbank network of ATMs, Automatia maintains its leadership position in the industry through the delivery of an agile, turnkey service for all Finnish financial service providers, in partnership with Diebold Nixdorf.

Blog: Self-Service in the Branch and as the Branch

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

Q&A: The Self-Service Equation

Peter Wannemacher, Forrester principal analyst responds to key questions financial institutions should be laser focused on to stay ahead of the competition and prepared to offer unsurpassed consumer experiences

Video: Introducing DN Series™ - Built to Connect. Built for More.™
Video: Introducing DN Series™ - Built to Connect. Built for More.™

We’re proud to introduce DN Series™, a revolutionary self-service solution that’s Built to Connect. Built for More.™ With more total capacity, more functionalities, more integrations, and more security, DN Series™ is breaking the mold for self-service solutions.

Blog: Why humans, not robots, hold the secret to digital banking

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

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